Australians have named JAX Tyres & Auto as the Most Trusted Car Servicing Chain in the 2026 Finder Customer Satisfaction Awards, cementing its reputation as a respected and customer-focused leader in automotive services nationwide.
The Finder Customer Satisfaction Awards, based on independent ratings from more than 50,000 consumers in Australia, identify brands that excel in customer service, trust, value, and overall satisfaction.
JAX Tyres & Auto was the standout organisation in the Car Servicing Chain category, being highly commended across four other awards, alongside the Most Trusted win: Loved Brand, Value, Quality Service and Recommended Brand. In the Car Tyre Retailer category, JAX Tyres was also highly commended across multiple awards; Loved Brand, Quality Service and Recommended Brand.
Steve Grossrieder, CEO and Managing Director of JAX Tyres & Auto, said, “Being recognised as Australia’s most trusted car servicing chain in the Finder Customer Satisfaction Awards is an outstanding achievement and testament to the dedication our stores nationwide show in supporting customers on a daily basis.
Susannah Binsted, Head of the Finder Awards program said, “Congratulations to JAX Tyres & Auto on being named Australia's most trusted car servicing chain in this year's Finder Customer Satisfaction Awards. Car servicing is one of the few things most of us can't check for ourselves, when you're told you need new brakes, you're taking someone at their word. That makes trust a huge part of the product, not a nice-to-have and JAX has the endorsement of the only opinion that really counts - their customers.”
This latest accolade builds on an exceptional period for JAX Tyres & Auto, which has secured multiple awards and nominations.
