Shanay opened her first location in Palm Beach in November 2020 – obviously, this was a challenging time for businesses across the country – however, she learned all the necessary skills and decided that opening a second location was the right move!
Within a few short months, everything was game, set, and match for Shanay’s second location. Opening in March/April 2022, it was an instant success, and she enjoyed the extra challenge of managing multiple locations.
Shanay has just placed a deposit for her third store which will open sometime in the latter half of 2022. When asked what she loves about the Mr Potato ecosystem, Shanay commented on the flexibility within her business to work around her lifestyle whilst making some bloody awesome food!
Shanay’s plan for the future is to become an area developer for Mr Potato in Brisbane – this will give her the rights to develop the area and manage the brand expansion. Her long-term goal is to open the country's first drive-through location.
Why Mr Potato?
First and foremost, the product is great!
It’s incredibly diverse, meaning it can meet all dietary requirements – a crucial attribute in any food service business, not catering to a certain demographic equates to lost revenue. For those who struggle to eat in cafes and restaurants – Mr Potato provides a healthy and fund alternative on the go.
Shanay is extremely passionate about food; it means a lot to her – so being able to serve a healthy alternative to her local market makes her extremely happy and satisfied. Mr Potato’s product is one of the only ‘fast-food’ restaurants that provide a healthy option completely void of bread.
For Shanay, the health factor is the driving force behind her passion for Mr Potato, a homegrown favourite.
Franchisee Benefits
Mr Potato provides a clear road to support for all franchisees – they will always feel part of the team and have access to all the necessary resources.
Founders Jess, and Tyson are perfectionists at what they do, funnelling their skills throughout the business, ensuring it operates like a well-oiled machine. The operations and marketing endeavours are constantly changing, ensuring industry best practices are adopted and often improved.
Jess and Tyson also have a solid customer service/journey process that allows for a smooth customer experience. From a branding perspective, Jess has fostered an environment that makes everyone feel welcome – all Mr Potato stores have an incredibly warm vibe, an attribute our customers love.
We love that we have founders who see the benefit in making the stores stand out from all other franchises.
Advice
If you want to become a franchisee within a company that cares about the people and products it makes, then Mr Potato is for you! My team feels incredibly valued by Jess and Tyson – personally, I couldn’t think of a better company to be involved in.
