Australian Franchisees to Benefit from Union of Retail Powerhouses


Two of the biggest names in Australia’s retail industry, Retail Food Group (RFG) and the National Retail Association (NRA), have joined forces as part of a new addition to RFG’s internal support program for franchise partners, RFG Foundations.

Available to franchise partners across RFG’s various Brand Systems, including Gloria Jean’s Coffees, Donut King, Brumby’s Bakery, Michel’s Patisserie, bb’s Café, Pizza Capers and Crust Gourmet Pizza Bar, RFG Foundations includes a subsidised membership with the NRA.

The membership provides RFG franchise partners and their team members with access to a range of NRA accredited training programs and opportunities, including the option to complete a Certificate III in Retail Operations Workshops. The NRA also offers services in employment tools, workplace relations and legal advice.

RFG CEO Gary Alford said as the country’s largest multi-brand retail food franchisor, RFG has a responsibility to provide franchise partners with access to information, contacts and opportunities to help them build their best possible business.

“RFG Foundations is all about equipping our network with the tools they need to attain the strong business they’ve always envisioned and there is no greater asset to our franchise partners than a membership with the country’s largest and most representative retail industry organisation,” he said.

“We are pleased to be in a position to connect our franchise partners with the NRA, who have represented the retail industry for decades and share our passion for assisting Australian business owners.”

The membership also provides access to the NRA’s workplace advice line and online portal where franchise partners can access news, documents, forms, industry research, and events.

In additional to valuable NRA resources, the RFG Foundations support program supplies franchise partners with internally-led training workshops and materials, as well as a discount on selected travel with Virgin Australia, with more offers and benefits set to be added in the future.